FSCS in-default register

Smith Holdings Ltd, trading as Life Time Independent

Declared in default23 January 2024FRN 441726

What this means for you

Because Smith Holdings Ltd, trading as Life Time Independent has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Smith Holdings Ltd, trading as Life Time Independent (FRN 441726), was declared in default by the FSCS on 23 January 2024. The firm provided pension advisory services, including pension transfer advice and self-invested personal pension (SIPP) administration. Customers with eligible claims for pension advice or transfer services may be entitled to compensation of up to £85,000 from the FSCS.

Products this firm wrote

Pension advicePension transferSIPP administration

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.