FSCS in-default register

Rabrose Mortgage Services

Declared in default2 June 2020FRN 301702

What this means for you

Because Rabrose Mortgage Services has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Rabrose Mortgage Services, FRN 301702, a firm offering payment protection insurance claims services, was declared in default by the Financial Services Compensation Scheme on 2 June 2020. The firm had been authorised to handle PPI-related complaints and claims on behalf of consumers. Former customers may be entitled to compensation of up to 90% of their claim value with no upper limit under FSCS protection rules for insurance intermediary services.

Products this firm wrote

Ppi Claims

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.