FSCS in-default register

Marshall James & Company Financial Management Services

Declared in default20 May 2020FRN 121600

What this means for you

Because Marshall James & Company Financial Management Services has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Marshall James & Company Financial Management Services (FRN 121600) was a UK-regulated firm offering endowment products to customers. The Financial Services Compensation Scheme declared the firm in default on 20 May 2020. Eligible customers holding endowment policies may be entitled to compensation of up to £85,000 under FSCS protection rules.

Products this firm wrote

Endowments

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.