FSCS in-default register

Hartlepool Credit Union Ltd

Declared in default1 August 2016FRN 213772

What this means for you

Because Hartlepool Credit Union Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Hartlepool Credit Union Ltd (FRN 213772) has been declared in default by the Financial Services Compensation Scheme as of 1 August 2016. The firm provided credit union services to its members. Eligible depositors may be entitled to compensation of up to £85,000 per claim under FSCS protection rules.

Products this firm wrote

Credit Unions

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.