FSCS in-default register

Henstaff Financial Planning Limited

Declared in default24 November 2014FRN 402048

What this means for you

Because Henstaff Financial Planning Limited has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Henstaff Financial Planning Limited (FRN 402048), a UK-regulated financial services firm, was declared in default by the Financial Services Compensation Scheme on 24 November 2014. The firm's specific product offerings cannot be determined from available records. Eligible customers may be entitled to FSCS compensation, subject to the scheme's standard limits depending on the product category involved.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.