FSCS in-default register

Mortgage Processing Centre Limited

Declared in default23 December 2015FRN 314319

What this means for you

Because Mortgage Processing Centre Limited has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Mortgage Processing Centre Limited (FRN 314319) was declared in default by the FSCS on 23 December 2015. The firm provided mortgage-related financial services to UK consumers. Former customers may be entitled to FSCS compensation of up to £85,000 for mortgage claims, subject to the standard eligibility criteria.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.