FSCS in-default register

Mortgage & Investment Solutions Limited T/A The Mortgage Store

Declared in default3 September 2014FRN 309286

What this means for you

Because Mortgage & Investment Solutions Limited T/A The Mortgage Store has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Mortgage & Investment Solutions Limited, trading as The Mortgage Store (FRN 309286), was declared in default by the Financial Services Compensation Scheme on 3 September 2014. The firm's product types are not specified in available records. Former customers may be eligible for FSCS compensation up to £85,000 for mortgage-related claims, subject to scheme eligibility criteria and individual circumstances.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.