FSCS in-default register

North West Mortgages Limited

Declared in default20 August 2013FRN 301777

What this means for you

Because North West Mortgages Limited has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

North West Mortgages Limited (FRN 301777), a UK regulated mortgage lender, was declared in default by the Financial Services Compensation Scheme on 20 August 2013. The firm offered mortgage products to customers. Eligible claimants may be entitled to compensation of up to £85,000 under FSCS protection rules for mortgage business.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.