FSCS in-default register

Haven Credit Union Limited

Declared in default13 March 2015FRN 213785

What this means for you

Because Haven Credit Union Limited has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Haven Credit Union Limited (FRN 213785) was declared in default by the Financial Services Compensation Scheme on 13 March 2015. The firm's product offerings cannot be determined from available data. Eligible former customers may be entitled to FSCS compensation, though the specific limits depend on the financial products they held with the firm at the time of default.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.