Townsend Rayner Associates Limited (formerly Townsend & Bugg Financial Services Limited)
What this means for you
Because Townsend Rayner Associates Limited (formerly Townsend & Bugg Financial Services Limited) has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.
Background
Townsend Rayner Associates Limited, formerly trading as Townsend & Bugg Financial Services Limited (FRN 144948), was declared in default by the Financial Services Compensation Scheme on 22 November 2004. The firm's specific product offerings cannot be determined from available records, limiting clarity on the scope of services it provided. Former customers of the firm may be entitled to FSCS compensation, though the applicable limits depend on the product categories involved in their claims.
Products this firm wrote
How to claim
- Check you were a customer of this firm during the period it was regulated.
- Gather your policy / advice / contract paperwork — start with anything you have in writing.
- Identify your loss and the date it crystallised.
- Apply via the FSCS online claim portal at claims.fscs.org.uk.
- The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.