FSCS in-default register

J. Stuart Robertson Insurance Services

Declared in default31 August 2004FRN 136757

What this means for you

Because J. Stuart Robertson Insurance Services has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

J. Stuart Robertson Insurance Services (FRN 136757) was declared in default by the Financial Services Compensation Scheme on 31 August 2004. The firm's specific product offering cannot be determined from available records. Eligible customers may be entitled to compensation under FSCS protection limits, though the applicable cap depends on the type of financial product held at the time of default.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.