Chatterton Bennett Insurance Services (t/a Chatterton Bennett Life & Financial Services)
What this means for you
Because Chatterton Bennett Insurance Services (t/a Chatterton Bennett Life & Financial Services) has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.
Background
Chatterton Bennett Insurance Services, which also operated as Chatterton Bennett Life & Financial Services (FRN 118238), was declared in default by the Financial Services Compensation Scheme on 22 May 2009. The firm's specific product lines are not recorded in available data. Eligible customers may be entitled to compensation under the FSCS's standard protection limits, though the absence of product classification prevents specification of the applicable compensation ceiling.
Products this firm wrote
How to claim
- Check you were a customer of this firm during the period it was regulated.
- Gather your policy / advice / contract paperwork — start with anything you have in writing.
- Identify your loss and the date it crystallised.
- Apply via the FSCS online claim portal at claims.fscs.org.uk.
- The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.