Fortuna Wealth Management Ltd, previously Fidelis Wealth Management Ltd, AWG Financial Ltd
What this means for you
Because Fortuna Wealth Management Ltd, previously Fidelis Wealth Management Ltd, AWG Financial Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.
Background
Fortuna Wealth Management Ltd, previously operating as Fidelis Wealth Management Ltd and AWG Financial Ltd (FRN 774173), was declared in default by the Financial Services Compensation Scheme on 8 November 2021. The firm provided pension and investment services to its customers. Former customers with eligible claims are entitled to FSCS compensation of up to £85,000 per product type for their pension and investment holdings.
Products this firm wrote
How to claim
- Check you were a customer of this firm during the period it was regulated.
- Gather your policy / advice / contract paperwork — start with anything you have in writing.
- Identify your loss and the date it crystallised.
- Apply via the FSCS online claim portal at claims.fscs.org.uk.
- The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.