FSCS in-default register

County Motors (Carlisle) Ltd, trading as Eden Commercial Services, Express Factors

Declared in default3 February 2020FRN 305282

What this means for you

Because County Motors (Carlisle) Ltd, trading as Eden Commercial Services, Express Factors has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

County Motors (Carlisle) Ltd, which traded as Eden Commercial Services and Express Factors (FRN 305282), was a payment protection insurance claims management firm. The Financial Services Compensation Scheme declared the firm in default on 3 February 2020. Customers with eligible claims may be entitled to compensation of up to 90% of their losses with no upper limit under FSCS protection rules for insurance-related products.

Products this firm wrote

Ppi Claims

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.