FSCS in-default register

Castle Asset Management

Declared in default17 June 2019FRN 190537

What this means for you

Because Castle Asset Management has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Castle Asset Management (FRN 190537) has been declared in default by the Financial Services Compensation Scheme as of 17 June 2019. The firm's product types were not specified in available records. Eligible customers may be entitled to FSCS compensation up to the applicable limits for the relevant product category, though the absence of defined product information limits clarity on specific compensation entitlements.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.